R&M Technical Specialist

We are currently recruiting Repair & Maintenance Technical Specialists across North London.

Your role will work with and coach repair and maintenance teams to deliver for customers in a right-first-time, effective way of working, always keeping a priority focus on health and safety.

We will also be offering a limited number of positions on a working pattern of Monday to Friday, fixed day shifts or Monday to Friday, fixed late shifts. Flexibility to undertake overtime during peak demand is essential.
 
What you’ll be doing as an R&M Technical Specialist:

• Support the on-site delivery of repair and maintenance activities within SLA to achieve business and customer outcomes in the most timely, safe and cost-effective way.
• Oversee more complex repairs on-site, for example, deep excavations and provide on-site validation of permits to break ground.
• Provide technical support and expertise to help teams comply with health and safety through all aspects of the repair.
• Mentor and coach less experienced team members to develop their technical skills and ability to operate in a compliant, safe and effective manner.
• Engage with our customers and councils to get work delivered promptly with minimal disruption.
• Work to reduce leakage and the number and length of service interruptions in your area and support our ability to ensure we are always ready to respond.
• Undertake competency assessments of the R&M teams to ensure H&S compliance, and quality of work and to support ongoing skills development.

 
Base location: Can be based out of Deephams (N90BA), Kentish Town (NW18SL) or Lea Bridge Depot (E59RJ).
Working pattern: 45 hours per week. You would be part of a shift pattern of 1 in 4 weekends, 1 in 4 weeks on a late shift and 1 in 4 weeks on standby for an average of 45 hours per week. You receive an extra payment for this.
 
What should you bring to the role?
To thrive in this role, the essential criteria you’ll need are:

• Previous experience in a similar role within the Water Industry
• A full UK driving licence
• EUSR Water Hygiene card
• Street works qualification (NRSWA)/SMSTS
• Service Avoidance L2
• First aid qualification
• Asbestos and COSHH awareness

 
Additional skills and experiences would be great to have/bring:

• Abrasive wheels and manual handling training, as well as Confined Space awareness, are desirable.

 
What’s in it for you?

• Offering a salary between £41,000 and £51,000 per annum, depending on skills and experience.
• Annual Leave: 26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
• Company Van provided.
• Pension: Maximum of 12% = 2x employee contribution.
• Performance Related Pay Plan (PRPP): Max (of salary) = 10%. On Target (of salary) = 5%.
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.