Technical Coordinator

Are you highly organised, technically experienced, and passionate about keeping things running smoothly?
We’re looking for a proactive and detail-driven Technical Coordinator to join our team and ensure that all scheduled work is ready to go — on time, on budget, and with all the right resources in place.

This is a critical role where you’re planning and coordination skills will directly support frontline technicians, enabling them to complete essential maintenance work efficiently and safely.

What You’ll Be Doing as a Technical Coordinator

• Planning and coordinating maintenance activities using SAP
• Ensuring all tools, materials, permits, and skilled personnel are in place before work starts
• Working closely with Field Performance Managers, Planners, and Technicians to align on work schedules
• Understanding asset care plans and the criticality of assets within the wider operational environment
• Chasing suppliers, coordinating deliveries, and managing the receipting process
• Supporting team development by providing technical advice and mentoring trainees where needed
• Participating in team huddles and contributing to problem-solving and continuous improvement
• Keeping costs within budget and sourcing best-value materials and services
• Ensuring that health & safety requirements are fully understood and integrated into planning

To thrive in this role, the essential criteria you’ll need is:

• Proven experience in maintenance planning, ideally in the Water, Waste, Utilities or similar technical sector
• Strong technical understanding of asset maintenance and job design
• Familiarity with SAP or similar systems for planning and resource coordination
• Excellent organisational skills and attention to detail
• Confident working with suppliers, third parties, and cross-functional teams
• Good local knowledge of operational assets and how they interconnect
• Clear understanding of health & safety regulations
• A strong communicator and a natural problem-solver
• Ability to manage multiple tasks and priorities effectively
• A clean driving licence is essential

What’s in it for you?

• Offering a salary up to £45,000 per annum, depending on skills and experience
• Car Allowance
• Annual Leave - 26 days holiday per year, increasing to 30 with the length of service. (plus bank holidays)
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid
  Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of yourself and your family’s health and wellbeing, and your finances – from annual health MOTS and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance

Find out more about our benefits and perks

Who are we?
We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water
Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy fast-tracked career opportunities, flexible working arrangements and excellent benefits.

Whether you’re interested in a role in one of our call centres or science labs, we’re looking for people like you with real passion and a burning desire to make things better.

So, if you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

Our overarching aim is to ensure that Thames Water is great, diverse, and inclusive place to work. We welcome applications from everyone and offer extra support for those who need it throughout the recruitment process. Our aim is to remove any real or perceived barriers to success, so if you need assistance, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.