Business Support Assistant

Job Advert: Business Support Assistant
Location: Usk, Monmouthshire, NP15 1GA
Salary: £13.69 per hour (PAYE) / £17.41 per hour (Umbrella)
Hours: 29.5 hours per week (Monday–Thursday 09:00–17:00, Friday 09:00–16:30)
Contract: Temporary (Start 14/07/2025, 38 weeks)

Are you a highly organised and IT-savvy individual with a passion for supporting vital services? Network Recruitment Wales is seeking a Business Support Assistant to join a friendly and supportive Children’s Services team in Usk, Monmouthshire. This role offers the chance to make a meaningful difference by providing essential administrative support to social work teams dedicated to improving children’s lives.
What you’ll do:

• Manage incoming/outgoing correspondence (letters, emails, mail merges) and maintain accurate paper/electronic records.
• Handle administrative tasks including photocopying, scanning, printing, room bookings, transport, and hotel arrangements.
• Support data management, including database validation, updating records, and assisting with system transitions (e.g., PLANT database).
• Book meetings, manage diaries, and take minutes, occasionally travelling to meetings within or outside Monmouthshire.
• Process financial transactions (petty cash, invoices, purchase orders) and liaise with suppliers and finance teams.
• Act as the first point of contact for safeguarding referral calls, escalating serious issues to senior managers.
• Conduct file audits to ensure compliance with statutory guidelines and support data quality improvements.
• Assist with HR tasks, recruitment processes, and training new starters on systems like PLANT.
• Build strong relationships with colleagues and external partners, maintaining professionalism and confidentiality.

What we’re looking for:

• Exceptional IT literacy, with proficiency in Microsoft Office and ideally an ECDL or equivalent.
• Recent administrative experience, with desirable skills in minute-taking, diary management, and data/systems management.
• GCSE English and Maths (or equivalent) for literacy and numeracy.
• Strong communication skills, tact, diplomacy, and a commitment to confidentiality.
• A friendly, flexible, and proactive attitude, with the ability to work independently or as part of a team.
• Awareness of safeguarding, health, safety, and data protection practices.
• Willingness to travel occasionally and adapt to flexible working hours as needed.

Requirements:

• Proof of eligibility to work in the UK.
• Two years of professional references/work history.
• On offer acceptance: Confidentiality Agreement and Criminal Convictions Declaration.
• Standard DBS check (Children and Barred List) required due to the role’s exemption from the Rehabilitation of Offenders Act.

Why join us through Network Recruitment Wales?

• Competitive pay: £13.69 per hour (PAYE) or £17.41 per hour (Umbrella).
• Initial 5 weeks office-based in Usk, then hybrid (2–3 days in office per week).
• Join a lovely, supportive team environment dedicated to improving children’s lives.
• Opportunity to develop skills through training and contribute to innovative service improvements.
• Dedicated support from Network Recruitment Wales for a seamless placement experience.

How to apply:
Submit your proof of eligibility to work in the UK and two years of references/work history to Network Recruitment Wales. Early applications are encouraged as interviews will be conducted on a rolling basis.