Sales Administrator

Sales Administrator (Maternity Leave Cover)
📍 Location: Malvern
🕒 Hours: Monday to Friday – minimum 09:30–13:30 (20 hours/week), maximum 09:00–15:00 with a 30-minute lunch (30 hours/week)
💰 Pay Rate: £12.78 per hour
📄 Contract: Fixed-term maternity cover (12 months)

🔧 Key Responsibilities Sales & Customer Service

• Process sales orders from inbox to invoicing
• Update order delivery dates and communicate changes to customers
• Book transport, prepare delivery notes, and print shipping labels
• Issue build slips to production/warehouse based on available stock
• Input completed jobs into MRP system
• Issue weekly sales invoices and monthly reports
• Provide proof of delivery and commercial export documents when needed
• Liaise with internal departments and customers to ensure smooth service
• Act as first contact for incoming sales/spares enquiries

General Administration

• Answer calls and emails in a professional manner
• Greet visitors and manage the sign-in process
• Enter production data and timesheets into the system
• Print and compile product packs (e.g. labels and manuals)
• Assist with report writing, record keeping, and filing
• Occasionally assist with packing and despatching spare parts

✅ What We’re Looking For

• Previous experience in sales administration is essential
• Strong written and verbal communication skills
• Professional, reliable, and well-organised
• High attention to detail and methodical approach
• Confident using Microsoft Office (Excel, Outlook, Word)
• Familiarity with MRP/ERP software (preferred)
• GCSEs in English and Maths (Grade C or above)

📩 How to Apply If you’re an experienced administrator with excellent communication skills and a proactive mindset, we’d love to hear from you. Apply now to join a friendly and professional team in a key support role.