Leasehold Operational Manager

Position Title: Leasehold Operational Manager
Location: Forward Drive, Harrow, HA3 8NT (London Borough of Harrow)
Employer: Pertemps Recruitment Partnership, representing the London Borough of Harrow
Contract Type: Temporary - Initial 6-month assignment, with potential for extension
Working Pattern: Hybrid working arrangement
Pay Rate: £33.16 per hour (Umbrella PAYE)

The London Borough of Harrow, in collaboration with Pertemps Recruitment, is seeking a highly organised and proactive Leasehold Operational Manager to support its Housing Services team.

Key Responsibilities:
The Leasehold Operational Manager will play a pivotal role in delivering high-quality housing services across mixed tenures. Responsibilities include:

• Overseeing the day-to-day management of a large leasehold development, ensuring smooth operations and compliance with all relevant legislation
• Managing service charge budgets, financial reporting, and contractor performance
• Conducting regular site inspections and ensuring health & safety standards are maintained
• Building and maintaining strong relationships with leaseholders, residents, contractors, and stakeholders
• Handling and resolving issues promptly and professionally
• Supporting junior team members and providing guidance where necessary

To succeed in this role, you will need:

• Previous experience in leasehold residential property management at a senior level
• Strong knowledge of landlord and tenant legislation, health & safety regulations, and service charge accounting
• Excellent communication and stakeholder management skills
• Ability to work independently and proactively, with strong organisational and problem-solving abilities
• In-depth understanding of housing management best practices and the key challenges affecting housing provision.
• Extensive knowledge of current legislation relating to Council tenancies, leasehold arrangements, and matrimonial law.

About us:
For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.

London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting www.cifas.org.uk/fpn