Performance Manager

We’re looking for an enthusiastic Summer Ranger to support our visitor facilities throughout the busy summer season. You’ll be the welcoming face of Thames Water for anglers, birdwatchers and other recreational users, helping to deliver safe, enjoyable and well‑managed sites while promoting conservation, education and access.

This is a varied, hands‑on role combining visitor engagement, outdoor work and practical site management — ideal for someone who enjoys working outside and engaging with the public.

What you’ll be doing

• Operating visitor facilities on a rota, including permit sales, shop sales, visitor management and behaviour enforcement
• Acting as a positive ambassador for Thames Water, ensuring visitors have a great experience
• Supporting conservation, fishery and wider site development activities
• Assisting with events and educational visits
• Maintaining visitor facilities such as signage, paths, hides, car parks, toilets, boats and hired equipment
• Supporting fish stocking programmes and helping manage fish cages, feed and equipment
• Carrying out health and safety inspections and ensuring safe public access
• Monitoring and recording performance data, including visitor numbers, income, feedback and wildlife sightings
• Working closely with operational teams and external recreational user groups

What we’re looking for

• At least six months’ experience in ranger work, visitor/recreation site management, fishery management or wildlife site work, or a relevant qualification
• A genuine enthusiasm for outdoor recreation, conservation and customer experience
• Strong interpersonal skills and confidence engaging with the public
• A collaborative, team‑focused approach
• Basic numeracy and written skills for reporting and performance monitoring
• Comfortable using Microsoft Word, Excel, email and the internet
• Physically fit and happy to undertake manual work outdoors in all weather
• A full UK driving licence

Desirable:

• Boat handling experience (e.g. RYA Powerboat Level 2)

Why join Thames Water?

• Earn £18.97 per hour in a rewarding, outdoor seasonal role
• Gain hands‑on experience in conservation, fisheries and visitor management
• Work as part of a passionate ranger team
• Help protect and promote Thames Water’s recreational and wildlife sites

Please note you will be on assignment at Thames Water via Pertemps

Additional information

This role involves outdoor, physical work and shift patterns. You’ll be expected to follow Thames Water health & safety policies and wear uniform and PPE as required.

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.