Personal Assistant

We’re looking for a highly organised and proactive Personal Assistant to provide professional support to 2 senior leaders. Acting as the first point of contact for Directors, you’ll manage busy diaries, coordinate meetings, prepare documents and communications, and keep day-to-day operations running smoothly with efficiency and discretion.

What you’ll be doing as a Personal Assistant

This is a fast-paced and varied role where no two days are the same. You’ll need to be confident managing multiple priorities, communicating clearly across all levels, and anticipating needs before they arise. If you’re a skilled PA who thrives on being one step ahead and making things happen, we’d love to hear from you. As a Personal Assistant, you will:

• Proactively manage complex diaries, schedule meetings, and resolve conflicts across multiple senior stakeholders.
• Oversee inboxes, prioritising key actions, drafting responses, and ensuring timely follow-up.
• Coordinate travel, accommodation, and transport arrangements, and process expenses efficiently.
• Prepare agendas, organise meeting logistics, and capture clear notes and action points.
• Support recruitment, onboarding, and internal events, including team offsites and engagement activities.
• Act as a trusted point of contact, maintaining confidentiality, professionalism, and collaboration across the wider support team.

Base location: Clearwater Court, Reading – Hybrid with minimum 2 days in the office

Working hours: 36 hours per week, Monday to Friday

What you should bring to the role

You’ll bring confidence, professionalism and strong organisational skills, with the ability to multitask and work independently.

• Proven experience providing high-level PA or administrative support to senior leaders.
• Excellent diary management skills across virtual and in-person settings.
• Strong written and verbal communication with exceptional attention to detail.
• Highly organised with the ability to manage multiple priorities and deadlines.
• Collaborative team player who builds strong relationships across all levels.
• Professional, discreet, and proficient in Microsoft Outlook, Word, Excel, PowerPoint, and Teams.

Desirable

• Experience supporting multiple leaders simultaneously.
• Experience organising internal events or off-sites.
• Comfortable capturing minutes or informal meeting notes.

What’s in it for you?

• Offering an annual salary from £35,000 to £45,000 per annum, depending on skills and experience.
• 24 days holiday per year, increasing to 30 with the length of service. (plus bank holidays) 
• Performance-related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world's water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else, just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.