Credit Controller

221103298

£27,000 - £29,000 Per Annum

Full Time

Permanent

Shirley, West Midlands

Accountancy

Posted 1 hour ago

Expires In 29 Days

Job Description

We are seeking a proactive and detail-oriented Credit Controller to join our finance team within a fast-paced fleet business. This role is critical in ensuring timely collection of outstanding invoices, maintaining strong customer relationships, and supporting healthy cash flow across the organisation.

Key Responsibilities
  • Manage and maintain the sales ledger, ensuring all accounts are accurate and up to date
  • Proactively chase outstanding debt via phone, email, and written communication
  • Build and maintain strong relationships with customers to resolve payment queries efficiently
  • Monitor customer credit limits and assess risk, escalating concerns where necessary
  • Allocate incoming payments and reconcile customer accounts
  • Investigate and resolve invoice disputes in collaboration with internal teams (operations, billing, customer service)
  • Produce regular aged debt reports and provide updates to senior management
  • Support month-end processes, including reporting and ledger close activities
  • Assist in improving credit control procedures and cash collection strategies

Requirements
  • Previous experience in a Credit Controller or Accounts Receivable role (ideally within fleet, logistics, or service-based environment)
  • Strong communication and negotiation skills
  • Ability to manage a high volume of accounts in a fast-paced setting
  • Good attention to detail and strong organisational skills
  • Confident using accounting systems and Excel
  • Proactive approach with the ability to work independently and as part of a team

Desirable
  • Experience working within a fleet, automotive, or transport business
  • Familiarity with high-volume invoicing and contract-based billing
  • Understanding of credit risk and collections strategies

What’s on Offer
  • Competitive salary and benefits package
  • Supportive and collaborative team environment
  • Opportunity to work within a growing fleet business
  • Career development and progression opportunities