Associate Account Manager - Bulk

Account Manager (Bulk)  
Salary: Up to £40k DOE 
Location: Manchester 
Hybrid: 4 days from home 
 
The Opportunity:
We are excited to be recruiting an Account Manager with drive and enthusiasm on behalf of our client in the dynamic gas and energy sector. This is a fantastic opportunity to take full ownership of a customer portfolio and play a key role in delivering commercial success.
As an Account Manager, you’ll lead strategic account planning, manage all customer interactions, and unlock new opportunities through strong relationship-building. Experience in B2B sales is essential, along with a passion for providing exceptional service and driving growth.
If you're a results-focused Account Manager with a background in B2B sales and a desire to make an impact, we want to hear from you.

Key Responsibilities:

• Taking full ownership of a portfolio of customer accounts, with responsibility for their strategic development and day-to-day management.
• Creating and delivering both short-term and long-term account plans to support customer growth, retention, and service excellence.
• Organising and managing regular contact strategies with your customers, ensuring high levels of service, identifying opportunities for upselling, and resolving any service issues.
• Building strong relationships with key decision-makers across customer organisations, primarily over the phone, with occasional external visits as required.
• Working closely with internal teams to align efforts and meet shared goals.
• Managing pricing and contract agreements to ensure profitability and compliance with market strategy.
• Capturing and maintaining accurate customer data to support business insights and identify opportunities for further growth.
• Promoting the full range of the company’s products and services to maximise customer value.
• Acting as the main point of contact for your customers in all matters related to sales, service, and commercial performance.

Driving continuous service improvements and contributing to a positive brand image that stands out in a competitive market.
 
What are we looking for: 

• Experience in telephone-based sales, with knowledge of sales techniques and strategies.
• Ideally worked within the gas, fuel, or energy industry.
• Good understanding of business and commercial thinking.
• Used to working towards targets (KPIs) and meeting profit margins.
• Confident using Microsoft Office – especially Excel, PowerPoint, and Word.
• Self-motivated and driven, with a track record of hitting goals.
• Keen to grow and develop your career within the company.
• Strong communication skills – both speaking and writing.
• Good negotiation skills and able to handle challenging conversations.

 
What’s in it for you: 

• Working From Home 4 Days A Week
• Competitive Salary
• Performance Bonus
• 33 Days Annual Leave Inclusive Of Bank Holidays
• 7% Pension Scheme
• Access To Multiple High Street Discounts
• Recognition And Rewards Programme
• Career Growth And Learning Development Opportunities