Account Manager

Trainee Sales Account Manager  – Redditch- £25,000-£27,000 per annum

Are you a driven and customer-focused individual with a passion for sales and relationship management? We’re looking for a proactive Account Manager to join our growing team in Redditch!
In this dynamic role, you’ll spend around 70% of your time managing and nurturing existing customer accounts and 30% generating new business through inbound sales enquiries and proactive outreach.
The Trainee Sales Account Manager will be responsible for

• Managing and developing relationships with an existing customer base to ensure repeat business and customer satisfaction.
• Responding promptly to inbound sales enquiries via phone, email, and online platforms.
• Preparing professional and accurate quotations, product information, and follow-up communications.
• Identifying opportunities to upsell or cross-sell based on customer needs.
• Proactively seeking new business opportunities, including reactivating dormant accounts.
• Maintaining accurate records in the CRM system and supporting the sales process end-to-end.

The successful Trainee Sales Account Manager will have the following skills and experience:

• Proven experience in an Account Manager, Sales Executive, or similar customer-facing role.
• Strong communication and interpersonal skills – you’re confident speaking with people at all levels.
• Highly organised with excellent attention to detail when preparing quotes and documentation.
• Comfortable handling multiple accounts and priorities in a fast-paced environment.
• Experience in a B2B sales or technical product environment is desirable but not essential.

In return you can expect to receive a competitive basic salary of between £25,000-£27,000 depending on your previous skills and experience and a supportive team environment with full training provided. As well as a chance to build long-term relationships with customers and play a key role in business growth together with opportunities for progression and personal development.
If you’re looking for a varied role where no two days are the same – and you enjoy balancing account management with the excitement of new business – we’d love to hear from you! If you would like to hear more please call Michelle or Holly on 01527 591091 or alternatively click APPLY with your updated CV and we will be in touch soon.