Rental Service Manager

Rental Service Manager
Location: South West Depot
Hours: 37.5 hours/week, Mon–Fri
Salary: £65,000 DOE
Contract: Full-Time, Permanent
Reports to: Head of Technical

We’re looking for a hands-on Rental Service Manager to lead our maintenance and breakdown operations across the fleet. You’ll ensure reliability, safety, and compliance, while managing Service Controllers, Engineers, and Technicians to deliver top-notch service across all depots.

Main duties
 

• Plan, manage, and deliver preventative maintenance and emergency response

 

• Oversee service standards, procedures, and RAMS compliance

 

• Lead, coach, and develop the service team

 

• Monitor KPIs: uptime, response times, first-time fixes

 

• Act as escalation point for high-impact service issues

 

• Drive efficiency and continuous improvement

Skills and experience
 

• Experience as a Service Manager or senior service leader in equipment hire, plant hire, or heavy machinery

 

• Strong technical knowledge of diesel engines and electrical systems

 

• Proven ability to lead field-based teams

 

• Excellent communication and customer skills

 

• Experience managing maintenance programmes and emergency breakdowns

Benefits
 

• Bonus scheme

 

• Training and career development

 

• Holiday buy & sell scheme

 

• Company pension

 

• Private medical scheme (max £100 excess)

 

• Life assurance & healthcare support

 

• 23 days holiday + bank holidays (up to 28 with service)

 

• DBS checks and references required. Must be eligible to work in the UK.

If you are interested please click APPLY
.