Customer Service Advisor

Customer Service Advisors
Location: Central Bristol
Hours:
- 5 days per week, 7.5-hour shifts scheduled between 08:00 and 22:00
- Includes 1 weekend in 4 (on a rolling 4-week rota)
Pay: £12.60 per hour
Start Date: 14th July
Duration: Until 29th September 2025

Are you passionate about delivering outstanding customer service? Working for our established client who value equality and inclusivity, you will work out of a modern and vibrant office based in the heart of Bristol. You will provide outstanding customer service during a busy peak period to a clientele which will have all manner of enquiries. If you're a natural multitasker and someone who will go above and beyond to ensure customer satisfaction then read on..

What You'll Be Doing:

• Responding to customers via live webchat
• Answering multiple inbound calls, fielding a variety of enquiries
• Updating customer records and systems accurately
• Collaborating with different departments across the business
• Managing multiple computer systems and screens
• Handling a wide range of queries - from invoices and accommodation to welfare and facility-related calls

What We're Looking For:

• Previous experience in a customer service, hospitality or retail role
• Excellent communication skills - both written and verbal
• An empathetic ear and active listening skills
• Ability to multitask and navigate systems confidently
• Call centre experience is a bonus, but not essential

Multiple positions available with commitment required for the duration of the assignment - until 29th September. Full, in-depth training is provided at the start of the assignment.


Click "Apply" for your chance to become part of a supportive and welcoming team.